WELCOME TO
RASKG TECHNOLOGIES LLP
We Get Your IT Job Done
In today’s business climate, every minute counts. Managing your IT services can be time consuming and often frustrating. With our winning IT services solutions, RASKG.com is here to help. We’ll provide your organization with all the IT services that you need - so you have the peace of mind to focus on the rest of your business.
SOME OF OUR SERVICE OFFERINGS
TECHNICAL IT SERVICE DESK
L1 Technical Service Desk -manages the first line of support for all production Incidents and Service Requests.
Provides 24X7 support for all back-office operations involving day-to-day tasks for Global client base
24X7 Monitoring of Data Centre components including infrastructure as well as applications. Timely escalation of warning/critical events/alerts to relevant stakeholders
LEVEL 2 AND 3 TECHNICAL SUPPORT
Provide level-2/3 application support in collaboration with Implementation, Projects, Vendor and L1 Support teams for timely resolution of customer queries/issues.
DISPUTE MANAGEMENT
Effectively manage complete lifecycle of Dispute Management/ Chargeback processing per schemes standards (Visa, MasterCard, RuPay, etc)
END TO END RECONCILIATION SERVICES
Seamlessly manage all back-end Banking Operations including but not limited to, Settlement,Reconciliation, Card Management, Batch Processing, etc
